Privacy Policy

Last Updated: June 1, 2018

Your privacy is important to us. This privacy notice sets forth the privacy policy of OrrsFarmMarket.com (Orr’s) regarding personal information that Orr’s collects, and the ways in which Orr’s uses that personal information. By using this website, you agree to the collection and use of information within the terms of this Privacy Policy. If you do not agree with this Privacy Policy, then please do not use this site or give Orr’s Farm Market any of your information.  

PERSONAL INFORMATION COLLECTION

Orr’s, on its own or through third parties or agents, may collect and use personal information, which may include, but is not limited to:

  • Your name, email, address, and telephone, fax number.
  • Information that you provide for the purpose of registering with the website and/or the Orr’s email newsletter.
  • Information relevant to transactions, including credit/debit card and shipping information for order fulfillment.
  • Information that you provide for the purpose of subscribing to communications.
  • Purchase interest and purchase history information.

Orr’s also collects content and information you provide for the purpose of interacting with the Orr’s Blog. Orr’s further collects information that your Internet browser sends whenever you visit or use this site. This information, sometimes called “Log Data” or “Log Files,” may include your Internet protocol address, your Internet service provider, browser information including your referring and exit pages, your operating system, which pages you visit on Orr’s website, the time and date of your visit and use of Orr’s pages, and additional statistical information.

In addition, Orr’s collects on its own, and employs third parties and third-party technology to assist with, transactions, marketing, and analytics. Orr’s and these third parties collect information that is shared with Orr’s regarding your interests and purchase behavior, including what you have liked and clicked on Orr’s website, and whether you have completed or abandoned a corresponding purchase. We use shopping cart plug-in WooCommerce.com and processor PayPal.com. We ship your orders using UPS.com (are these covered by their own policies and should we say so)

We have an email sign-up on our website, and the information provided is maintained on the Mailchimp website and is covered by Mailchimp’s Privacy Policy and Terms of Use. To stop receiving promotional emails, follow the instructions in any promotional message you receive from us. Requests are processed immediately.

COOKIES, BEACONS AND OPTING OUT

Orr’s uses cookies. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Internet browser (if you allow) that enables the sites’ or service providers’ systems to recognize your browser and capture and remember certain information. This helps us to improve your access to our site and identify repeat visitors. Cookies were designed to be a reliable mechanism for websites to remember the state of the website or activity the user had taken in the past. This can include clicking particular buttons, logging in, or a record of which pages were visited by the user even months or years ago.

Orr’s uses Google Analytics, a third-party cookie. Google Analytics does not collect any personal information about our website users. Google Analytics is a simple tool that helps website owners measure how users interact with website content. As a user navigates between web pages, Google Analytics provides website owners JavaScript tags (libraries) to record information about the page a user has seen, for example the URL of the page. The Google Analytics JavaScript libraries use HTTP Cookies to “remember” what a user has done on previous pages / interactions with the website. We gather this information for internal use only and will not authorize the release of this information to anyone outside of our organization.  

Both websites and HTML emails may also contain other tracking technologies such as “web beacons” or “pixels.” These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used in conjunction with cookies, though they are not stored on your computer in the same way. As a result, if you disable cookies, web beacons may still load, but their functionality will be restricted.

We use cookies to help us do a number of things to enhance your experience, including to:

  • Remember and process the items in your shopping cart.
  • Understand and save your preferences for future visits.
  • Ensure you do not need to login multiple times through user identification tracking.
  • Compile statistics and reports on our website and web traffic activity.
  • Track and target your interests to enhance your experience on our website, including searches and web traffic adjacent to activity on this website.
  • Allow for integration with social media.
  • Provide other services related to this website.

You may visit the Network Advertising Initiative (NAI) for additional cookie opt-out options. Note that if you wish to opt-out, you will need to do so for each browser and device that you use, and will need to opt-out each time you delete your cookies or upgrade your browser.

If at any time you wish to opt-out of receiving marketing materials or emails from Orr’s, including our newsletter, you may do so by visiting here: OPT OUT LINK //contact info

Privacy Rights of California Residents

Pursuant to California Civil Code Section 1798.83, California residents have the right to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to CONTACT

CHILDREN

Orr’s websites are not intended for use by children under the age of 18. We do not knowingly collect or store any personal information from children under the age of 18. We encourage parents and guardians to spend time with their children online and to be fully familiar with the online services used by their children. If a parent or guardian becomes aware that his or her child under 18 has provided us with information without his or her consent, he or she should contact us CONTACT INFO.

As required by law, we will delete such information from our files within a reasonable time. California minors under 18 years old may request the removal of any information that they posted to this website by contacting CONTACT Upon such request, Orr’s will anonymize or remove from public view any content posted by a minor to one of our websites, unless required by law to retain such content or information.

USING PERSONAL INFORMATION

Orr’s may use your personal information to:

  • Administer this website.
  • Enable your access to use the website and its services.
  • Conduct transactions and send you products that you purchase.
  • Process payments and fulfill purchase requests.
  • Send you statements and invoices.
  • Send you promotional and marketing communications, including our newsletter, direct mail, and direct email, and process promotions, surveys, contests, and sweepstakes, and related prizes or incentives; and contact you.

Where Orr’s discloses your personal information to its agents or subcontractors for these purposes, the agent or subcontractor will use that personal information in accordance with the terms of this Privacy Policy. [check this with attorney – subcontractors vs. third party??] This seems like a hefty responsibility to claim for ones subcontractors]

In addition to the disclosures reasonably necessary for the purposes identified in this Privacy Policy, Orr’s may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise, or defend its legal rights.

ORDERS

For sales transactions, we may collect payment information, including credit/debit card information, checking account information, merchandise/service credit, and billing/shipping information. When you purchase through our website or over the phone, we collect information related to each transaction, including what products/services you purchased or did not purchase, the price paid, your method of payment, and any promotional information related to the transaction. Additionally, we collect order information for the purpose of better targeting our advertising and promotions for you.

SURVEYS AND PROMOTIONS

At times Orr’s may request information from you for surveys or promotions (including contests and sweepstakes). Your participation in these surveys and promotions is voluntary, and your choice to provide information is voluntary and at your discretion. In administering surveys or promotions, Orr’s may request contact information and demographic information from you. Contact information and demographic information will be used in accordance with this Privacy Policy and any additional rules and regulations that are part of the survey or promotion.

SECURING YOUR DATA

Orr’s will take reasonable technical and organizational precautions to prevent the loss, misuse, disclosure, or alteration of your personal information. Orr’s will store all the personal information you provide on its secure servers. While Orr’s will employ reasonable security practices to protect your information, no method of storage or electronic transmission is 100% secure, and as such, Orr’s cannot guarantee absolute security of any information you have provided. Usernames & Passwords: It is important that you protect and maintain the security of any account and that you notify us immediately of any unauthorized use of your Orr’s account. Do not disclose your password to anyone else.

PRIVACY RIGHTS OF NON-U.S. RESIDENTS

This website is hosted and operated in the United States, and is not intended to target EU and other non-U.S. residents. Use of this website will result in transfer of information to Orr’s in the United States. If you have nevertheless opted to access this site from outside the United States, this Privacy Policy will apply to personal information that Orr’s collects, uses, and distributes. Should you have questions or concerns regarding your personal information, or to make a data subject request regarding your personal information, please send an email to CONTACT INFO

UPDATING THIS PRIVACY POLICY

Orr’s may update this Privacy Policy by posting a new version on this website. Orr’s reserves the right to modify or update this Privacy Policy at any time, and you should check this page regularly to ensure you are familiar with any changes. The effective date of the latest of any modification or update to the Privacy Policy is indicated at the top of this Privacy Policy following “Last Updated.”

OTHER WEBSITES

This website contains links to other websites that are not owned or controlled by Orr’s. Orr’s is not responsible for the privacy policies or practices of any other such websites and encourages you to review the privacy policies of those websites. This includes, but is not limited to, social media sites (e.g., Instagram, Pinterest, Facebook, Twitter, YouTube, etc.), which are not affiliated with Orr’s.

How To Contact Us

All requests, questions or concerns about your personal information or this Privacy Policy, please contact by mail or email at the following:

Orr’s Farm Market
P.O. Box 906
Martinsburg, WV 25402

304-263-1168

[email protected]